Making Vets’ Lives Easier
Simplifying aftercare. Elevating the pet parent experience. And proving that aftercare can be beautiful.
We’re Honored, Truly.
Cheers to being the top rated pet crematory in North Texas
The greatest opportunity to make the greatest impact.
We understand that there are no do-overs in aftercare. A study by AHAA states that aftercare is as important or more important than the sum of all the services provided throughout each pet’s life.
We operate across three pillars
Creating an aftercare experience that our families will never forget
Reducing the workload and emotional fatigue of the notoriously overworked veterinary clinic
Reducing global greenhouse gas emissions
You Handle the Healing,
We Handle the Rest
Our aftercare process mimics the human aftercare process, allowing the family more time to make their aftercare decisions.
The Gold Standard in Aftercare
Whether a hospital needs a fire put out on their behalf or a pet parent would like extra love and support, every clinic is assigned a dedicated relationship manager who can help. We have a team of pet loss specialists who are bereavement and grief support trained who are encouraged to give every family as much time as they need.
Gentle and Seamless
No family should be rushed to make their aftercare decisions on the hardest day of their life – when they can hardly think, let alone breathe. From education on our process to picking up their memorial package, our process enhances the pet parent experience while saving your team’s valuable time. General practices typically save a full workweek of staff time each year.
A Softer, Water Based Process
Every flame-based cremation releases 500 lbs of carbon dioxide into our atmosphere which is the equivalent of driving 600 miles. Water cremation releases no direct greenhouse gas emissions and uses a 1/10 of the energy used in fire cremation.
Software-Driven Support
Our software can integrate with 94% of veterinary practice management softwares which removes the need for any manual aftercare-related data entry. Simply upload files with one click. Pet parents receive an optional portal to see where their baby is in their journey, reducing their anxiety during the process.
Value Without Compromise
Our Buy-Now-Pay-Later financing options allow our families to make their aftercare payments in multiple interest-free installments over the course of 60 days. Our Peaceful Promise Program allows our clinics to be their pet parents’ hero and an unforgettable and affordable aftercare experience.
Them
- Manual data entry and time consuming process
- Confusing pricing
- Handwritten tags
- No relationship or support
- Silent partner, no accountability
- A simple and streamlined aftercare process
- Transparent and flat pricing with no hidden fees
- No more cremation related data entry
- Enhancing your reputation through exceptional aftercare
Veterinary Recommended. Time and Again.
When it comes to pet care, Peaceful Pets sets the standard in both customer service and open communication. Their team goes above and beyond to ensure every interaction is handled with empathy, professionalism, and genuine care. From the moment you connect with them, you are treated not as just a customer, but as a member of their extended family.
What truly sets Peaceful Pets apart is their commitment to clear and compassionate communication. They listen attentively, address every concern with patience, and keep you informed every step of the way. Whether it’s routine care or navigating more sensitive matters, their transparency instills trust and confidence.
If you’re looking for a partner that genuinely prioritizes the well-being of your pets while delivering a seamless and comforting experience, Peaceful Pets is second to none.
Mid Cities Animal Urgent Care
We are so grateful for our partnership with Peaceful Pets. Not only do they provide compassionate care for our clients during difficult times, but they also go above and beyond for our team. Their customer service is truly top-notch—one of the many reasons we made the switch. On top of that, their environmentally friendly approach aligns with our values, and they keep us updated every month on the positive impact they’re making.
Stonebrook Family Pet Clinic
As the practice manager of a busy urgent care hospital, we’ve had the privilege of working with Peaceful Pets for just over a year, and I can confidently say that they’ve been an invaluable partner in helping us provide the best care for our clients during their most difficult times.
From the very beginning, the Peaceful Pets team has been incredibly responsive to our needs and concerns. Their team has always shown the utmost compassion and professionalism, with an exceptional bedside manner that helps provide comfort to grieving pet owners. They go above and beyond to resolve any client issues, never placing any blame or burden on our hospital, and always ensuring that the clients’ needs are met with empathy and respect.
One of the things I truly appreciate is their willingness to adapt and evolve based on feedback. For instance, they made changes to their aquamation packages at our suggestion to better align with the expectations of clients familiar with traditional cremation services. This level of flexibility and commitment to improvement speaks volumes about their dedication to delivering the best possible service.
Peaceful Pets is also highly responsive when emergencies arise, and their availability for emergency pick-ups is a huge advantage for our busy hospital. Knowing that they can be counted on in these critical moments gives us peace of mind. They’ve also made strides to better serve our diverse community by hiring Spanish-speaking staff, ensuring that we can effectively communicate with and support our Spanish-speaking clients.
On top of all this, we appreciate the environmental benefits of the aquamation process, as it significantly reduces our carbon footprint—a value that is important to us as a hospital.
Overall, we receive consistently positive feedback from our clients about Peaceful Pets, and any negative feedback is always handled with professionalism and empathy. They’ve truly become an integral part of our practice, and I wholeheartedly recommend them to anyone seeking a compassionate, reliable, and environmentally responsible pet aftercare provider.
Dallas Animal Urgent Care
Peaceful Pets has been an amazing company to work with. Robert has made it easy in a sad situation. The ease of using the platform and the excellent customer service all contribute to our loyalty. Every question or concern is dealt with swiftly and the team that comes to the hospital are very considerate.
Pet Medical Center of Duncanville
YOU GUYS ARE SERIOUSLY THE BEST!!!! Thank you so much for taking care of all our precious clients!
Murphy Road Animal Hospital
I have been in the veterinary industry since 2011, and worked with a handful of different cremation service providers. I can honestly say up until 2023, they were all the same. Everyone pitched a customer-centric mission, but hardly provided. After the “honeymoon period” is over, they forget who you are. Prices kept climbing and customer service went down.
The end of 2022 I had enough and started researching. I found Peaceful Pets in early 2023. I got a customized quote, a group presentation on their processes, and a specific touchpoint for all concerns. Since Day 1, I have been thrilled with everything. If I have any concerns, I know who to reach out to. To put it simply, we had 1 concern and it was IMMEDIATELY rectified.
I also want to mention their customer service. We had a doctor have to put down her 2 littermate Chihuahas 1 week apart. Robert when out of his way to make the whole experience memorable for her. My DVM cried, she was so grateful. They will also go above adn beyond for clients. They want to talk to the clients if there is even a teeny tiny concern. Peaceful Pets wants the experience to be perfect every time, and they know how fragile thist ime is for the pet families.
I tell every HM/DVM that I can switch to this company. I have never felt such support from a cremation service. They tell you their values, and stick to them. They mean it when they say they want to support and want the whole process to be special. The whole team is amazing, personable, and genuinely happy to work where they do. You won’t be disappointed in your decision to switch.
Creature Comfort Animal Clinic
